Consumer Comments

Wondering how you will be cared for at FGH?

Here are some recent comments from our patient surveys. 

Surgery

"Very kind and considerate. I would recommend any minor surgery to be done at FGH." 04/03/24

"The nurses and anesthesiologist all were cheerful and demonstrated great senses of humor. Made my experience fun, incredibly." 04/22/24

"The surgeon commented that she likes doing surgery at FGH which increased my confidence." 05/02/24

"The whole staff was very friendly and caring." 05/02/24

"Nurses were great. Especially Janette and Jessica who were the primary nurses." 05/10/24

"Everyone was very polite and helpful - made sure I was comfortable." 05/23/24

"I was impressed by the professionalism and the time given me." 06/19/24 

ER

"Excellent care, very attentive. Listened to our needs, made my child very comfortable. Kylie is an excellent nurse." 06/25/24

"Caring, thorough and attentive. Very grateful!" 06/17/24

"From parking my car to sitting in our exam room was +/- 6 minutes. It was INCREDIBLE." 06/17/24

"Very polite, kind, compassionate & experienced staff. Was treated very well & they were lifesavers!!!" 04/02/24

Inpatient

"Very happy with treatment from staff at hospital." 07/10/24

"The care and humane treatment everyday - every hour! Very personable and caring! Better than 2 hospitals before." 06/28/24

"Great care!" 06/05/24

"Your people are great" 06/04/24

Outpatient

"I love being able to access services 5 minutes from my home!" 06/21/24

"The lab tech who did my blood draw was very good. I am usually a difficult stick but she got blood on the first stick. Very thankful." 06/19/24

"It was my first Mammo and Leigha made things very comfortable for me and eased my nerves." 06/18/24

"PT people smile and greeted me like it's another sunshine. Ian, Adrii, Kristin, and everybody else, thank you for being caring and doing the best to help me." 06/17/24

"Very clean facility - very friendly and helpful staff." 06/14/24

"Very patient and kind. Explained everything in detail so I could understand." Cardiopulmonary Department 06/12/24

"Meggan provided excellent care. For an uncomfortable test, she made it easy to focus on other topics and always showed concern for my comfort. Results were provided very quickly." 05/15/24

Clinic

"I find Megan O'Brien to be a very caring and patient listener. She met my needs 100%" 7/03/24

"Vanessa Miller did an excellent job of taking care of me." 7/12/24

"Vanessa Miller provided me with exceptional care and information. I felt completely cared for. Her knowledge and personality made me feel secure and genuine her top priority." 7/12/24

"The entire experience was fabulous! Everyone was so kind and loving." 7/12/24

"I am impressed with Vanessa. When I have seen her for medical issues, she really thinks things through! She is super professional but yet friendly. She made me feel like she had all the time in the world for me and my health was her main concern. She IS awesome." 05/01/24

"Toni [Lauffer] is always great. I see her monthly for INR check and she takes the time to ask about my month - listen to concerns & make necessary adjustments to my medications. When she is unsure of a situation, she is willing to make the necessary referrals since I have a complex set of health issues." 04/30/24

"I always feel better after my visit with Stacey." 04/26/24

"Dr. Lauffer always visits with me & asks about what's been going on in my life from day to day - I like that she's never in a hurry or doesn't let it show. SHE'S THE BEST" 04/22/24

"Vanessa and Emmy are fantastic. They are fun and professional" 04/19/24

"Care and services were excellent. Everyone at clinic very pleasant, interested in my visit and sensitive to what was needed before & during visit." Latimer Clinic 04/19/24

"Very kind and courteous." Emily Melendez 05/08/24

"Megan was professional, kind & compassionate in her responses to my questions. I feel like she genuinely cares about my needs & what is best for my health care." 04/15/24

"Stacey always listens & goes the extra mile if needed! She is so easy to talk to and explains everything clearly." 04/12/24

"Dr. Hansen is clear and empathetic. Understood my white coat syndrome. RN Alice was and is always kind," 06/25/24

"Emily was great." 06/04/24

Was impressed by "how personable and calming you are treated by all personnel." 05/30/24

"I am so thankful that Dr. Lauffer, her nurse Jackie and also Jess are so thorough in their care for me. They always follow through and if a problem should arise, they take great care in correcting the situation. Dr. Lauffer really listens and strives to get to the core of the problem. I leave feeling good about my visit and feel like even though I may live alone, they are all there to see me though. I am very grateful for all of them, Dr. Lauffer the most. She is always checking and rechecking what's going on and if whatever I have tried is working for if something else is showing up. Have complete trust in these professionals and the hospital is very fortunate to have them employed here. " 04/09/24

"I love that place, amazing staff." 04/06/24

"The courtesy all the way from the greeter at the front door to the lab at the back. They treat you with utmost respect. FGH it is for me!!!" 04/03/24

"Very nice and always so clean and everyone is so wonderful. Thanks." 04/02/24

"Living is Sheffield I could go to MC or Hampton. Hampton is always my first choice as I have never been disappointed in the care, staff or facility. Thank you and I will continue to recommend FGH and clinic to those new people in our communities." 04/02/24