What Our Patients Say About Us!
We love that our patients feel inspired to write about the care they received here at HCHS! Here are some of the wonderful letters and comments we have recently received.
To whom this may concern:
We in Britt as well as outside of Britt, are truly blessed to have a facility like Hancock County Health Systems. In all phases, on a scale of 1 to 10, 10 would be my vote; no question.
So why do I feel so positive about HCHS? To begin with, I’m totally blind & have been that way since birth. This past weekend, I was hospitalized because of infection in both legs. I have had this problem before; so this was nothing new.
When I think of my time in the hospital, the one thing that comes to my mind, is how little things are taken care of. I’ve always been one who has appreciated the small things. That appreciation was enhanced this past weekend.
I can’t help but wonder, if we, the public, appreciate the people who work in health service; or are health providers, the way that we should. Sometimes, I think the work that nurses do, could easily be a thankless job.
Sadly, they don’t get the thanks they rightfully deserve. The care that I received, was top-notch in every sense of the word. Simple acts of kindness, whether it be planning meals for the next day, making sure that I knew where things were, helping me with lunch, such as cutting of meat. A person cannot put a price tag on things like this. What comes through in a special way is the care & compassion for patients.
They know, that people don’t want to be in the hospital by choice. So, they do what they can to make the experience positive. My experience with this special group was positive from the very beginning. As a result, some very special friendships were made. Part of making friends, is being one.
It’s for all of these reasons & so much more, that I wanted to reach out to Hancock County Health Systems, & simply say, thank you for what you do for the community & area.
From the perspective of one who does not see in visual, having been a patient, the talents & efforts for those who are in this profession, do not go unnoticed.
The care I received was awesome. Simply saying thanks, I knew wasn’t enough; which is why I’m reaching out in this way. Keep the excellent work up. It’s nice knowing we have a hospital like this, when the need arises.
Sincerely yours,
Gary G.
Surgical Services:
“Excellent service, courtesy, one of best hospital experiences!”
“Good. Good. Good. A good experience. Everything went well. No complaints no delays no pain a very well seen procedure.”
“Great experience all around. Great. Great. Great. Thanks to all who cared for me that day - Great.”
“All of above was EXCELLENT. I have nothing but good comments to say about HCHS!”
Emergency Department:
“Wonderful. Great ARNP. Made it a very easy draw ... no delays. No pain involved. Very good, polite, knowledgeable and competent quite good.”
“I would recommend it to anyone who needs care.”
Inpatient Unit:
“Very courteous stay.”
“I had excellent care during my stay.”
“Discharge nurse was exceptional wrote my schedule out very thorough.”
Garner Medical Clinic:
“Refreshing not to feel rushed!”
“My care was excellent. No improvement NECESSARY.”
“I love the Garner clinic. Very friendly and always helpful!”
Britt Medical Clinic:
“Everything was perfect! Lacy (Halsrud) is very KNOWLEDGEABLE. Very kind.”
“My visits are always good.”
“I was very satisfied with everything.”
“Your personnel are so friendly and greet me with a smile, even if they don't know me. How pleasant it is in your atmosphere. Thank you.”